Your Privacy, Our Priority

Our Commitment to Your Privacy

Artiforge Studios is dedicated to operating with complete transparency regarding the collection, use, and protection of your personal information. This Privacy Policy outlines our practices for handling data gathered through our website and services, ensuring your peace of mind.

We believe in minimal data collection, using only what is necessary to provide our bespoke web solutions and improve your experience. Your consent is paramount, and we provide clear mechanisms for you to manage your data and preferences.

Should you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us directly at info@artiforge.com or call us at (503) 867-5309. This policy was last updated on October 26, 2023.

What Information We Collect and How We Use It

Artiforge Studios collects information to deliver and enhance our services, facilitate communication, and ensure the optimal functioning of our website. Here's a breakdown:

• Personal Identifiable Information (PII): Collected when you fill out contact forms, request a quote, or engage in consultations. This may include your name, company, email address, phone number, and project details. This data is used solely to respond to your inquiries and commence project discussions.
• Website Analytics & Technical Data: We utilize trusted analytics tools to understand website traffic, user behavior, and technical performance. This includes IP addresses, browser types, referral sources, and pages visited. This aggregated, anonymized data helps us improve site navigation and content.
• Cookies and Tracking Technologies: Our website uses cookies to enhance user experience, remember preferences, and analyze site usage. You have control over cookie settings via your browser. We disclose all third-party tracking services used for analytics.
• Client Project Information: All project-related data shared with Artiforge Studios is treated with the utmost confidentiality under non-disclosure agreements (NDAs) as applicable. This information is only used for the execution of agreed-upon services.
• Marketing Communication Preferences: We offer options to subscribe to our newsletter or promotional communications. You may opt-out at any time using the unsubscribe link provided in our emails.

How We Protect Your Information

Security is ingrained in our operations. Artiforge Studios employs a multi-layered approach to protect your data:

• Technical Security Measures: Our website and internal systems are protected with industry-standard encryption protocols (SSL/TLS), firewalls, and intrusion detection systems to prevent unauthorized access.
• Access Controls & Staff Training: Access to personal data is strictly limited to authorized personnel who require it to perform their duties. All staff receive regular training on privacy best practices and data handling protocols.
• Data Retention Policies: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Secure deletion practices are in place once data is no longer needed.
• Third-Party Service Provider Standards: We meticulously vet all third-party services and partners (e.g., hosting providers, analytics platforms) to ensure they adhere to stringent data protection and privacy standards consistent with our own.
• Incident Response Plan: In the unlikely event of a data breach, we have a comprehensive incident response plan to promptly identify, contain, assess, and notify affected parties and regulatory authorities in accordance with applicable laws.

Your Privacy Rights and Controls

You have significant rights concerning your personal data. Artiforge Studios is committed to enabling you to exercise these rights:

• Right to Access & Correction: You may request a copy of the personal data we hold about you and request corrections to any inaccuracies.
• Right to Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
• Data Portability: Upon request, we can provide your data in a structured, commonly used, machine-readable format.
• Marketing Opt-out: You can easily manage your marketing communication preferences or opt-out entirely at any time.
• Cookie Consent Management: You have control over cookie usage through your browser settings, and you will be prompted for consent on your first visit.
• Complaint Procedures: If you have concerns about our privacy practices, please contact us directly. We are committed to resolving any issues promptly and fairly. If unsatisfied, you have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact our dedicated privacy team at info@artiforge.com, and we will guide you through the process.